Success Factors in EHR Implementations

The key to a successful implementation is that it supports clinical care. This sounds simple but is often overlooked because there is the assumption that any EHR implemented will automatically support clinical care. Case studies of EHR implementations that are only partially accomplished or fail entirely consistently reveal the same features: implementation was driven by the information systems department’s viewpoint rather than by the clinician’s viewpoint.

While no successful project can ignore the realities of IT and the technical issues involved in building an EHR, neither can it ignore the realities of clinical workflow. With so much emphasis now on clinical use and reliance on EHR systems, any implementation ...

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