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Healthcare Information Technology Exam Guide for CompTIA Healthcare IT Technician and HIT Pro Certifications by Brian Gugerty, Kathleen McCormick

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Change Management

Change management describes a structured approach to transition individuals, teams, and organizations from a current state to a desired future state. Considered an organization imperative, change management helps employees cope with and adapt to the numerous changes every industry faces. One reason change initiatives fail is because they rely on “data gathering, analysis, report writing, and presentations” instead of human, political, and symbolic elements.

Kotter defines change management as the utilization of basic structures and tools to control any organizational change effort. Change management refers to a set of basic tools or structures intended to keep the change effort under control. Ultimately, the goal is to minimize ...

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