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Healthcare Information Technology Exam Guide for CompTIA Healthcare IT Technician and HIT Pro Certifications by Brian Gugerty, Kathleen McCormick

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User Account Support

Not directly related to security but important to maintaining it is the user account support functions. These often include changing directory information to represent name changes or changes to a user’s office location or home location.

Internal Directory vs. External Directory

A user account is often contained within a user directory, either private to the organization (internal) or public (external). Internal15 user directories are often richly filled with contact information including many phone numbers, e-mail addresses, physical addresses, and calendars. The internal directory commonly maintains the user role assignments. In this way, an internal directory is an important asset to the operation of the organization. ...

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