CHAPTER 18

 

Effective Organizational Communication for Large-Scale Healthcare Information Technology Initiatives

Liz Johnson

   In this chapter, you will learn how to

•  Describe the importance of communications in the healthcare IT initiatives

•  Define the essential role of the customers

•  Identify the components of the communications plan

•  Understand the roles of federal agencies and federal regulations

•  Discuss the role of social medial and mobile devices

 

In America’s twenty-first-century healthcare system, landmark federal reform legislation enacted since 2009 has served to progressively modernize care-delivery organizations with enhanced healthcare information technologies (healthcare IT) that began with the widespread adoption ...

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