CHAPTER 2

Back on Track

A Systems-Psychodynamic Approach to the Recovery of Organizations After a Crisis

Theo van Iperen

The Starting Point

Organizational crises are a dominant cause of a great deal of pain and stress in organizational lives. Taking the existence of such crises as a given, I am concerned with organizational recovery after a crisis. Most of the literature on organizational crises concentrates on unexpected, nonroutine events. This contribution, however, concentrates on organizational crises in slow motion: self-inflicted and deteriorating underperformance, most frequently caused by a legacy of mismanagement and/or poor decision making, which has come to threaten an organization’s very existence. The question here is how best to ...

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