January 2008
Intermediate to advanced
7 pages
23m
English
Content preview from Hidden Potential: Embracing Conflict Can Pay Off For Teams
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Hidden Potential
Embracing Conflict
Can Pay Off for Teams
LIA • VOLUME 28, NUMBER 2 • MAY/JUNE 2008
8
A
As more and more organizations rely on teams and teamwork, leaders
need to be aware of and ready to deal with the inevitability that
conflicts will arise among members of teams, especially dispersed
teams. If teams can not only learn to effectively resolve conflict but
also find ways to turn conflict to their advantage, the diversity of
perspectives and ideas among teammates can lead to discovery rather
than discord.
by Tim A. Flanagan and Craig E. Runde
s the environment and the
economy within which organiza-
tions work have become increas-
ingly global, ...