Force 8: Technology. One of the most visible forces affecting organizations is the changing role of technology. Essentially, technology doubles its capability and power each year, following a concept called Moore’s Law. Advances in technology bring significant improvements for organizations in terms of productivity, quality, time, convenience, and communication, among other things. At the same time, some concerns about technology and its proper use have evolved, including the critical issue of distracted employees. How technology is utilized is an important human capital issue, and the chief human resources officer must address it in concert with the chief information ...
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