Book description
"Tell me about a time...." The words evoke a child's fairy-tale innocence. Yet when used by an interviewer, they can help to determine the suitability of a job candidate by eliciting real-world examples of behaviors and experience that can save you and your organization from making a bad hiring decision.
High-Impact Interview Questions shows you how to use competency-based behavioral interviewing methods that will uncover truly relevant and useful information. By having applicants describe specific situations from their own experience during previous jobs (rather than asking them hypothetical questions about "what would you do if..."), you'll be able to identify specific strengths and weaknesses that will tell you if you've found the right person for the job. But developing such behavior-based questions can be time-consuming and difficult.
High-Impact Interview Questions saves you both time and effort. The book contains 701 questions you'll be able to use or adapt for your own needs, matched to 62 in-demand skills such as customer focus, motivation, initiative, adaptability, teamwork, and more. It allows you to move immediately to the particular skills you want to measure, and quickly find just the right tough but necessary questions to ask during an interview.
Asking behavior-based questions is by far the best way to discover crucial details about job candidates. High-Impact Interview Questions gives you the tools and guidance you need to gather this important information before you hire.
Table of contents
- Cover
- Title
- Copyright
- Contents
- Foreword
- Acknowledgments
- Introduction
- CHAPTER 1 Interviewing: The Way It Is (Warts and All)
- CHAPTER 2 The What, When, and Why of Competency-Based Behavioral Interviewing
-
CHAPTER 3 Competency-Based Behavioral Interview Questions
- The Missing “Leadership” Competency
- Soliciting Negative Incidents
-
Sample CBBI Questions:
- Action Orientation
- Ambiguity (Ability to Deal With)
- Analytical Skills
- Approachability
- Business Acumen/Understanding the Organization
- Career Ambition
- Caring About Direct Reports
- Change Management
- Comfort Around Higher Management
- Communication (Oral)
- Communication (Written)
- Compassion
- Composure
- Conflict Management
- Confronting Direct Report Problems/Issues/Concerns
- Continuous Improvement
- Cooperation
- Courage
- Creativity/Innovation
- Customer Focus
- Decision Making
- Delegation
- Detail Orientation/Attention to Detail
- Developing Direct Reports
- (Providing) Direction to Others
- Diversity (Valuing and Encouraging)
- Emotional Intelligence/Awareness
- Empowerment
- Ethics/Values/Integrity
- Fairness to Direct Reports
- Flexibility/Adaptability
- Functional/Technical/Job Skills
- Goal Setting/Accomplishment/Focus
- Hiring/Staffing
- (Using) Humor
- Influencing/Persuading
- Information Gathering
- Information Sharing
- Initiative
- Interpersonal Skills/Savvy
- Learning/Knowledge Acquisition and Application
- Listening
- Manager Relationships
- Managing and Measuring Work Performance
- Motivation
- Negotiation
- Organization
- Organizational Agility/Awareness
- Partnering (Internal/External)
- Patience
- Peer Relations
- Perseverance
- Personal Growth and Development
- Perspective
- Planning/Priority Setting
- Political Awareness/Savvy
- Presentation Skills
- Problem Solving
- Process Management
- Resource Management
- (Showing) Respect
- Results Orientation
- Risk Taking
- Safety in the Workplace
- Self-Improvement, Learning, and Development
- Stewardship/Corporate Citizenship
- Strategic Planning/Thinking
- Stress Management
- Systems Management
- Systems Thinking
- Taking Charge
- Teamwork (Encouraging and Building)
- Teamwork (Working as a Team Player)
- Technology Management/Utilization
- Time Management
- Trust
- Understanding Others
- Vision and Purpose
- CHAPTER 4 Probing or Follow-Up Questions
- CHAPTER 5 Initial Telephone Screening Interview
- CHAPTER 6 Creating the Interview Guide
- CHAPTER 7 Assembling the Interviewer Data
- CHAPTER 8 Where Do You Go from Here?
- Resources and References
- Index
Product information
- Title: High-Impact Interview Questions
- Author(s):
- Release date: September 2005
- Publisher(s): AMACOM
- ISBN: 9780814429112
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