5

FOLLOW-UP QUESTIONS

SOMETIMES, CANDIDATES WILL not provide complete STAR (Situation, Task, Action, Results) responses to a question; other times, you may simply want to get more information or clarification beyond what the candidate provided. There are a number of reasons that candidates don’t give complete STAR responses. For example, candidates may be:

Unfamiliar and therefore uncomfortable with behavioral/ competency interviewing

Trying to avoid an area or issue

In the habit of speaking in generalities

Reluctant to talk for some specific reason

Inherently shy

Whatever the reason, asking probing or follow-up questions allows you to get sufficient information on each situation to enable you to make an accurate assessment of the ...

Get High-Impact Interview Questions, 2nd Edition now with the O’Reilly learning platform.

O’Reilly members experience live online training, plus books, videos, and digital content from nearly 200 publishers.