WHEN I FACILITATE interview skills learning programs, I always ask how many of the hiring managers in attendance enjoy interviewing and how many of them feel that it’s a value-added component of their job. For the most part, a very small percentage of leaders raise their hand for either question.

One of the reasons that hiring managers dislike interviewing is that they feel so overworked and overwhelmed that the thought of having to go through the interviewing and selection process depresses them. They feel that it’s an imposition that is just going to make it even harder for them to get their jobs done. As a result, they end up rushing through the process and focusing more on hiring a “warm body” than a great-fit candidate. This ...

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