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High-Performance IT Services
book

High-Performance IT Services

by Terry Critchley
October 2016
Intermediate to advanced content levelIntermediate to advanced
576 pages
18h 25m
English
Auerbach Publications
Content preview from High-Performance IT Services

Chapter 8

Performance: Design, Sizing, and Management

The first thing to cover here is “Why are we doing all this?” and the answer is to satisfy a service level agreement (SLA) we have made with our clients or end users. There are arguments that say the benefits of application performance management (APM) are outweighed by the costs, which we address boldly up front.

Is the APM Cost Worth It?

There is also a possible return on investment (ROI) in managing performance:

The ROI of Application Performance Management

http://www.xo.com/resources/white-papers/the-roi-of-application-performance-management.pdf

This paper offers “examples and simple calculations [that] can provide a starting point in building a business case for an application performance ...

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Publisher Resources

ISBN: 9781315350103