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High-Performance IT Services by Terry Critchley

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Appendix VII: Summary and Overview of the Book

What Have We Covered?

This book has covered a lot of ground, some from my own knowledge and experience but a lot from researching other people’s work and seeking a consensus on any topic before including it in this book. I have learned a massive amount just by trying to write this book, writing what I had discovered but using the rule “if you don’t understand it, don’t cover it.” I’ve nearly achieved that!

The coverage has been, I hope, thorough and useful and can satisfy any needs for deeper study by quoting references to topics in context. I believe in the immersion technique of learning, according to which repetition is a good way of picking up information as opposed to a single, intense run through ...

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