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High Performance Operations: Leverage Compliance to Lower Costs, Increase Profits, and Gain Competitive Advantage by Hillel Glazer

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3. The Bureaucracy of Compliance

“We cannot solve our problems with the same thinking we used when we created them.”

—Albert Einstein

The problem or challenge to businesses in regulated industries is that compliance gets in the way of excellence and high performance. The solution to resolving this problem is to harmonize the care and feeding of compliance into the routine workflow of the pursuit of excellence and high performance. The first step to attain such a solution is to see compliance and excellence each as distinct system components in the operational system of compliance versus high performance.

Understand the Need

Understanding the need is crucial. In fact, it’s probably the step skipped most when working toward bringing together the ...

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