Praise for High Performance Operations

“Hillel Glazer sets about busting the myth that regulated industries and high performance operations are mutually exclusive. As a tax payer, I personally hope this book is widely read and its ideas rapidly adopted!”

David J. Anderson, author of Kanban: Successful Evolutionary Change for Your Technology Business

“Hillel Glazer has deftly synthesized all that he’s learned from flying, building places, engineering complex systems, and years of consulting to help organizations to be lean and focused on performance. I believe Hillel is a clear-eyed radical who loves what he wants to reform. You can sense his exasperation at all that is wasteful and wrong in organizations, even as he patiently helps us to find ...

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