Chapter 11

High-Stakes Leaders of the Future

The leaders with whom I have worked over the years think and talk a lot about how to help others acquire leadership skills. Surprisingly, they rarely ask me about how to help people become better in technical ways. This isn’t because technical knowledge isn’t valuable; it is. Indeed, ignoring changes of a technical nature will truly come back to haunt businesses, nonprofit organizations, and individuals. Technical changes present avenues of leverage and great risk.

Technology has enabled businesses to expand in ways we couldn’t have imagined a few years ago. It has also allowed thieves access to assets without ever leaving their own homes—just ask any leader of a company whose computer systems have ...

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