Hire With Your Head, 4th Edition

Chapter 16Use Performance-based Hiring to Create a Win-Win Hiring Culture

• Deliver on the Win-Win Hiring Promise
  • The Performance-based Future of Hiring
  • Create a Win-Win Hiring Culture
• Building a Win-Win Hiring Culture Starts with the Right Talent Strategy
  • Hiring as an Integrated System, Not a Sequence of Separate Steps
  • Benchmarking Best Practices
• Measure and Manage Quality of Hire
• Use High Touch to Create an Outstanding Candidate Experience
• Take the Risk and Bias Out of the “Yes” Decision
• Hiring Strong People Is the First Step in Managing a Great Team

In the past 25 years since the first edition of Hire with Your Head was written, many changes have been made in the hiring process and billions of dollars have been invested in making them. However, other than reducing time-to-fill, the needle hasn't moved much when it comes to improving Quality of Hire, decreasing first year turnover, increasing job satisfaction, or lowering cost per hire. In fact, one could argue that emphasizing time-to-fill exacerbated these problems by rewarding short-term thinking and superficial decision-making when just the opposite was needed. By spending more time with fewer people, as long as they're the right people, all of these problems can be minimized or avoided altogether. Describing how this can be done was and is the purpose of this book.

I've called the process for accomplishing this Performance-based Hiring, but what it's called matters less than what it does: achieves consistent Win-Win ...