Hiring and Keeping the Best People

Notes

Introduction

1

For the cost of “mis-hires,” see Bradford D. Smith, Topgrading (New York: Prentice Hall Press, 1999), 45–59.

Chapter 1

1

Based on “21st-Century Job Descriptions,” Harvard Management Communication Letter (February 2001): 10–11.

2

Pierre Mornell, Hiring Smart! (Berkeley, CA:Ten Speed Press, 1998), 123.

3

Ibid., 124

Chapter 2

1

This section draws heavily on “Online Hiring? Do It Right,” Harvard Management Update, February 2000.

2

Peter Cappelli, “Making the Most of On-Line Recruiting,” Harvard Business Review 79, no. 3 (March 2001): 139–146.

3

Claudio Fernández-Araóz, “Hiring Without Firing,” Harvard Business Review 77, no. 4 (July–August 1999): 108–120.

4

Ibid. ,114.

5

Ibid., 114–115.

6

See Melissa Raffoni, “Use Case Interviewing ...