HIRING AND FIRING are two of the most important tasks of the manager, the person who is responsible for getting results through others. The first of these tasks is complex and uncertain, and the second is stressful and difficult. Both sets of skills must be learned through study and practice if the manager is to contribute his or her full potential to the organization.

The key executive talent is the ability to recruit, hire, and build a team of effective, competent people. In the modern world, all work is done by teams—by groups of people working together and interacting effectively toward predetermined goals. Therefore, the ability to select team members is critical to the success of the enterprise and to the success of the manager. ...

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