11 Check References

Middleware Manager: “Joe, I need to talk to you about your bug-fix documentation. It’s not detailed enough for the testers to figure out how to test your fix.”

Programmer: “Oh, that’s what my last manager said, too. I know I should provide better documentation but I hate dealing with details.”

Middleware Manager: “Well, you may hate details, but we need the details when you document your fixes.”

If the manager had checked this employee’s references before hiring him, she would have learned that he was not a detail person. Even more importantly, she would have learned from his previous manager that he had rarely delivered satisfactory documentation. Knowing these performance shortcomings, she would not have hired him. ...

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