CHAPTER 12

Images

“IT’S A DOLLAR AND SHE LIVES IN A HUT”:

The Dangers of Overnegotiating and Negotiating with Jerks

My father said: You must never try to make all the money that’s in a deal. Let the other fellow make some money too, because if you have a reputation for always making all the money, you won’t have many deals.

—J. PAUL GETTY

I WAS IN northern Thailand when I overheard a tourist ferociously negotiating with an impoverished woman in a little stall selling trinkets. I watched with fascination as the intense woman would not disengage and continued to argue. I walked up to her and whispered in her ear, “It’s a dollar, and she lives in a hut.” ...

Get Holding the Calm now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.