Home Networking Simplified: An Illustrated Home Networking Handbook for the Everyday User

Chapter 4. From the Geek Squad Files

Before you proceed, here are a few tips to make facing any technical problem less painful than it has to be:

• Keep a log—. What a computer is doing when it misbehaves can tell you a lot about why it is misbehaving. Whether you are just setting up or experiencing problems for the first time, take notes about what you were doing when it happens. Even if the error messages look cryptic, copy them down verbatim. It can save you hours of frustration (and money) by helping the geek on the other end fix it faster. You may notice a pattern yourself eventually and be able to fix it without calling the teenager down the ...