Chapter 25. A Primer for Healthcare Executives
It is 6:00 P.M. on Friday, you are packing up for the weekend, but at this moment you are the administrator on-call. You get a call from your security director that there has been gunfire in the emergency department waiting area, two people have been shot, and the gunman has not been identified or located. He is believed to still be in your hospital.
What do you do? Your MBA training never discussed how to handle a major breach in security such as this event. The incident command training you went through last month talked about external relationships and mutual aid agreements the organization should have. You are firmly aware of how the hospital is expected by TJC to be self-sustaining for 96 hours ...

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