Hospital Management

Chapter 4

Hospital Management Functions

CHAPTER OUTLINE

4.1 An Introduction

4.2 Operations Management

Mini Case 4.1 City Cardiac Hospital

Mini Case 4.2 Metropolitan Surgical Hospital (A)

4.3 Finance and Cost Management

Mini Case 4.3 Metropolitan Surgical Hospital (B)

4.4 HR Management

Mini Case 4.4 Metropolitan Surgical Hospital (C)

4.5 Materials Management

Mini Case 4.5 Metropolitan Surgical Hospital (D)

4.6 Summary

Questions

References

CHAPTER OBJECTIVE

The main objective of this chapter is to discuss the basic management functions responsible for hospital service delivery, namely, hospital operations, finances, human resources (HR) and materials.

4.1 AN INTRODUCTION

The activities in a hospital for processing its resources into service ...