2IT, information systems, strategic information systems, and digital technologies
Introduction
Although they differ significantly and have important interrelationships, the terms information technology (IT), information systems (IS) and digital technology are often used interchangeably as umbrella terms for computer- or software-related products and solutions. This often results in misunderstandings, trivialization of the importance of one or all terms, and feelings of overwhelm for some stakeholders outside of (and at times even within) the IT and IS professions. It is these misunderstandings of the slippery and overlapping terms that often drives some hospitality managers to trivialize, or to only see a part of, the importance and value ...
