Lifting the fog

Many libraries struggle to obtain real value from the data they have, and this can result in a vicious cycle where they collect more data in the hope that the additional data will yield previously unobtainable insights. This chapter shows how to break out of this cycle by recognizing the emotions that underpin the decisions to continue to collect useless data, and advocating for an objective and simple set of tests to determine whether you should keep, change, or stop collecting specific datasets. This chapter outlines the importance of managing this change as a project, outlining key issues, considerations, roles and tasks.


Decision making; emotional decisions; useless data; project management; objective tests; data ...

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