Answers to Chapter-End Questions

Chapter 2: Complexity and Turbulence as Triggers for Change

1.How do I recognize complexity?

Answer: Complexity is a matter of perspective: What is complex for one person may not be complex for someone else. To better understand what is complex for you, undertake a complexity assessment. There is an assessment in PMI's Navigating Complexity: A Practice Guide.

2.How is complexity different in change projects from other projects?

Answer: Many, if not most, change initiatives are reliant upon individuals changing their behavior and ways of doing things. Often, these individuals do not see how these changes will benefit them and generally are negative toward the change.

3.How will I know if the actions I take are ...

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