CHAPTER 7
The Role of Organizational Culture in Successful Change
Introduction
Culture has often mystified organizational leadership, for unlike all the other planned aspects of an organization, culture can develop spontaneously and without direction by management (PMI, 2013a). Unlike an organizational chart defined by leadership and implemented by all involved, culture becomes a wild-card element in an organization. Culture transcends the employee handbook and, in most organizations, offers clearer guidance than any manual. Furthermore, during times of change, culture becomes something that will aid or debilitate the organization. To this end, the leadership of any organization must seek to understand all aspects of the ...
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