In 1919, Wallace Donham took over the helm of HBS as its second dean. Under his leadership a new, human-centric approach to solving the problems of business was developed, the medical method or the “human relations model” as it was also called, in hopes of solving the ever larger problems of a postwar, industrial society experiencing rapid and fundamental change. Donham brought together at HBS a collection of new thinkers with different backgrounds; men such as Lawrence Henderson, Elton Mayo, and Fritz Roethlisberger. Each man had different specialties. Henderson was a biologist and an MD, whose fascination with anthropology and the nascent field of sociology led him to apply his knowledge of anatomy to ...
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