How to Be a Social Media Change Agent

Video Description

Josh Bernoff, vice president and principal analyst at Forrester Research. Most companies aren't taking advantage of social media applications as a way to connect with customers. But you can. Here's how.

Table of Contents

  1. How to Be a Social Media Change Agent 00:10:00

Product Information

  • Title: How to Be a Social Media Change Agent
  • Author(s): Josh Bernoff
  • Release date: May 2008
  • Publisher(s): Harvard Business Review
  • ISBN: 32562HBRHV1192