Video Description
Josh Bernoff, vice president and principal analyst at Forrester Research. Most companies aren't taking advantage of social media applications as a way to connect with customers. But you can. Here's how.Table of Contents
Product Information
- Title: How to Be a Social Media Change Agent
- Author(s):
- Release date: May 2008
- Publisher(s): Harvard Business Review
- ISBN: 32562HBRHV1192