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How to Be a Social Media Change Agent
by Josh Bernoff
Publisher: Harvard Business Review
Release Date: May 2008
ISBN: 32562HBRHV1192
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Video Description
Josh Bernoff, vice president and principal analyst at Forrester Research. Most companies aren't taking advantage of social media applications as a way to connect with customers. But you can. Here's how.
Table of Contents
How to Be a Social Media Change Agent
00:10:00