Chapter 8

Preparing for the Appraisal Discussion

You’ve written the individual’s performance appraisal and determined a rating. But how do you know the rating you’ve decided on is correct?

We all remember from our school days that some teachers were hard graders and others were easy. The same is true in organizations. There are managers who—if left unchecked—will rate every subordinate as Exceeds Expectations. But performance evaluations and ratings impact directly on compensation, promotions, succession planning, and talent management. There’s too much at stake to allow erroneous ratings to paint a distorted picture of organizational talent.

Calibration Sessions and Reviewer Requirements

In the past several years, organizations around the world ...

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