Index

3M, 15, 116, 130, 135, 238, 281

A

absolute performance evaluation, 198-199

Accenture, 217

acquisitions, xv, 6, 88, 96

action plans

and diagnostics, 269-284

for improvements, 117

adaptation, 166, 211

A Day at the Races, 91

adoption, 126. See also processes

agents, change, xxxii

agility, 214

Airbus, 2

airlines, xxiii

efficiency, 234

a la carte services, xxi

alignment

innovation, xxvii

objectives, 124

allocation of resources, 267

ALZA Corp., 132

Amazon, xiv

core competencies, focus on, 135

creativity, 93

education, 222

growth, creation of, xxix

high-technology startup strategies, 63

Kindle, xxiv

value propositions, 32

ambidextrous organizations, 112-114

antibodies, xxxiv

creativity, blocked by, 96

neutralization of, 23-24, 114

organizations, ...

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