Chapter 9. A SAMPLE EMPLOYEE OPINION SURVEY

People don't care how much you know, until they know how much you care …

—ZIG ZIGLAR, Top Performance

The employee opinion survey that follows was created and used by a small New England HMO and was one of a series of annual surveys. Because the survey is presented as written by the company, some of the terms used are specific to that company. It is provided so you can review a relatively simple but complete survey that was actually used by a company.

Accompanying the survey are copies of the two answer sheets. Also included is an instruction letter that was used with surveys mailed to those who could not attend.

Although this survey is for a specific company, many of its questions and other wording ...

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