STEP 4: Define and Communicate the Critical Role of the Manager

We have placed responsibility for development squarely on the shoulders of the participant. This does not, however, diminish the critical role of the participant’s manager, who is a critical link in the development process. Those who would design and implement a successful development-planning program must take responsibility for helping managers understand what roles they must play and how to play them.

The Manager’s Role

Managers must make development real, provide developmental experiences, provide support and feedback, and provide access to organizational resources.

Make development real. The manager has a critical role in making development count for the executive and the organization. ...

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