How to Engage Skeptics in Culture Interventions
Perspective taking can effectively engage skeptics who may be turned off by what they consider “soft” concepts like psychological safety.
Many executive team members struggle to engage in the problem-solving and strategic decision-making needed in a complex environment. One reason for this is a lack of the psychological safety that makes it possible to offer new information or dissenting views, which directly affects decision quality. An obvious solution is to work on building psychological safety in the team; however, we have found that some executives are skeptical about what they see as “soft” concepts or interventions. Even when most of a ...
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