Chapter Two
Building a Selection Model Based on Character
Moral Intelligence: Enhancing Business Performance and Leadership Success by Doug Lennick and Fred Kiel (Wharton School Publishing, 2005), explains how leading companies such as American Express have put a lot of emphasis on screening for character, and then coaching and developing character by focusing on certain traits and aptitudes Lennick and Kiel have defined as “moral intelligence.” These traits are: integrity, responsibility, compassion, and forgiveness. The fascinating aspect of Lennick’s and Kiel’s research on moral intelligence is that Lennick actually put it into practice in ...
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