Chapter Thirteen
How to Measure and Improve the Effectiveness of Communications of High-Performing Teams
In the previous chapter, we discussed simple strategies for raising the bar—building teams that are composed of individuals who have clear plans for increasing their professional skills on that team, and whose action plans are encouraged and supported by great managers.
As we demonstrated, you cannot build or sustain intelligent teams without clear communications. Yet these clear communications must not only come from management consistently—they must also be omnipresent in and among teams. Because without the presence of clear communications ...

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