Preface
In 1992, a colleague and I traveled to Austria to conduct a five-day training course in meeting facilitation for fifteen university professors from Eastern Europe. These men and women had lived their whole lives under totalitarian regimes, which had only recently been overthrown. They were hungry for knowledge about nonad-versarial approaches to solving problems and resolving conflicts. The course went well, and the participants were enthusiastic about the concepts they had learned.
A year later, these same individuals came to the United States to learn from us how to train others to be facilitators. I was thrilled to be hosting in our beautiful city of San Francisco these intelligent and enthusiastic people, who had been so gracious ...
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