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How to Negotiate by Chloe Askwith

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9. Communication Tips

IN ORDER TO get the best out of people, and in turn get the best result for yourself, it is worth thinking carefully about how to communicate with them. By this I mean whether to carry out negotiations by phone, email or in person. And, when you have decided on this, how often to contact people; and whether to be chatty and sociable, or business-like and direct.

Different personality types react differently to different approaches. It is important to get the best out of people (and yourself) whether you are the buyer or the seller.

I prefer responding to people and deals by email. I think this is because I am not a particularly outgoing person, and I like to have time to think things through and to work out all the ...

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