APPENDIXC

Sample Phone Screen Transcript

[Dial number: 1-800-DRUIDIA1]

Patrick: Hello, this is Patrick calling from ExampleCompany for Roxanne.

Roxanne: Yes, this is Roxanne. Pleased to meet you!

image  Comment   Make sure you’re talking to the right person.

Patrick: Wonderful. You were expecting my call today?

Roxanne: Yes, at this time.

Patrick: I am a software development manager at ExampleCompany and I’m calling to do a technical phone screen for a software development engineer position. Is that what you were expecting?

Roxanne: Yes, that and the Spanish Inquisition. You never know.

  Comment   This introduces you and sets up the context for ...

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