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Ever witnessed the behaviour of someone and thought “I can’t believe they’d do something so stupid”?

Ever thought to yourself “I can’t believe I just did that. What was I thinking?”

Ever wondered why some people fail to see the obvious answer to a problem when it’s staring them right in the face?

I certainly have.

Part of my role in my business is to coach people. Often the coaching is related to how they can improve as a communicator and presenter, but sometimes the coaching is more focused on particular issues people are facing in their professional or personal lives.

Here’s what’s interesting.

When I’m emotionally detached from the situation ...

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