cmp7-fig-5001

There’s a huge myth around dealing with people that states you should always be nice to them. Whilst I’m not advocating you be nasty I am suggesting that one of the reasons you could be failing with people is because you’re actually too nice.

Let me explain.

I was talking to a woman who was bemoaning her new female boss’s recent arrival at the store where she worked. Morale had plummeted and I immediately leapt to the conclusion that this was due to the manager’s inability to motivate and deal with her staff.

I was wrong. Well, to a degree anyway.

The staff were demotivated, but not for the reasons you would expect.

Their new boss was a great ...

Get How to Succeed with People: Remarkably easy ways to engage, influence and motivate almost anyone now with the O’Reilly learning platform.

O’Reilly members experience live online training, plus books, videos, and digital content from nearly 200 publishers.