flast02-fig-5001

I wonder if there may be some people you either live or work with who might be secretly or perhaps even publically scoffing at the fact that you’re reading this book. Isn’t all this stuff better off compartmentalized in the “pink and fluffy” box?

So do they have a point?

Absolutely.

Not.

Let me ask you a few questions.

  • Do you know talented people who are currently disengaged and demotivated at work?
  • How much does the success of your business depend on the quality of your relationships with customers and clients?
  • Are there talented people who’ve left your organization and the main reason was due to their poor working relationship with their boss? ...

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