If you're going to succeed with people then you'll need to know how to help them deal with change. And if you can master the skills to do so, that will prove invaluable to you in both your personal and professional life.
We explored earlier why change is complicated. There are times when it's positively embraced, but equally there are occasions when it's fiercely resisted.
Whatever the reasons for people's resistance, this chapter focuses on five approaches you can take to make change less scary and more successful.
Five ways to make change a success
1. Give clarity.
When people feel in the dark, they're invariably drawn to the most negative ...
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