By the end of this chapter, you should be able to:
• Identify five internal training resources.
• Identify seven external training resources.
• Select appropriate training resources.
It takes a lot of time, effort, and teamwork to develop and present a training program. In this chapter, we introduce you to more resources than you ever dreamed you had—people and organizations eager to help you deliver the best possible training. Then we give you guidelines for selecting appropriate resources.
Draw on internal resources to make your training ...