September 2011
Beginner to intermediate
256 pages
5h 36m
English
Because you’ll want to meet the blonde guy with the tuna melt and fries
Think about your last argument with a family member, a coworker, a supplier, a customer, a boss, a contractor, or the IRS.
Were you convinced that the other side had a closed mind? Did either side put up the same tired arguments, resisting new facts and information? Did either side overgeneralize differences, saying, “You always…,” “You only…,” or “You never…”? Did either side make threats they really didn’t want to carry out? Did either side lose their cool? Did the other side then counter by angrily raising their voice?
Each side digging in to defend their position. Resisting change because they are committed to the status quo… ...