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How Work Gets Done: Business Process Management, Basics and Beyond by Arjit Singh Mahal

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Level 3 is a further decomposition of the sub-processes from Level 2. Each of the Level 2 sub-processes may be decomposed into 7 +/2 sub-processes, known as Activities. This is the level of detail where the “rubber meets the road”, so to speak. At this level, procedures may be synthesized for documenting who does what, how, where, and when. It is the basis for creating organization design, managing human change, training process performers, and designing business transactional applications. Depending on the level of analysis needed, one or more of the Level 3 activities may be either documented in detail using BPMN standards or as a lateral flow diagram, as shown in the Level 2 section.

When using the Lean method, a unique diagram ...

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