O'Reilly logo

How Work Gets Done: Business Process Management, Basics and Beyond by Arjit Singh Mahal

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Introduction

In today’s fast-paced, continually changing business environment, whether the world is flat or curved and work is outsourced or insourced, the basic nature of how work gets done and who does the work, is still fundamental to personal effectiveness and organizational productivity for creating value in terms of products and services.

Business is an interaction between processes, people, and technology, supported by an underlying infrastructure. Business processes are how work gets done, people are who do the work, and technology is how we enable the work, the underlying mechanisms for effectiveness, efficiency and productivity. The interplay of work, people, and technology surround a concept called a process or business process—the ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required