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HP OpenView System Administration Handbook: Network Node Manager, Customer Views, Service Information Portal, HP OpenView Operations by Paul Weber, Deborah Williams, Tammy Zitello

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Chapter 13. Out-of-the-box with HP OpenView Operations

Installing an enterprise-wide system and services management solution begins with a plan. The plan will evolve as you refine the Service Level Agreements and objectives for the scope of work. After an analysis of the current business environment, you can gather the system and network management requirements and begin to work out the design and implementation details of the hardware and software. Whether you are working with a team or as a team of one, you should answer a few questions in the early phases of planning an OpenView implementation. Some of the questions are listed here for reference:

  • What services are provided by the business?

  • Who needs what type of systems and service availability ...

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