Book description
This Info-line will show you how to use the balanced scorecard to measure the effectiveness of a performance improvement department. It presents the 12 steps of scorecard development.
Table of contents
- Copyright
- Beyond Financials
-
The HPI Scorecard
- Developing Your HPI Scorecard
- Scorecard Process
- Step 1: Know Organization's Vision
- Step 2: Develop HPI Vision
- Step 3: Learn Business Unit Goals
- Step 4: Determine Business Unit Wants
- Step 5: Determine HPI Data Collection
- Step 6: Draft HPI Scorecard Measures
- Step 7: Get Feedback on the Draft
- Step 8: Redraft HPI Scorecard
- Step 9: Draft Operational Plan
- Step 10: Get Management Approval
- Step 11: Implement Measurement Plan
- Step 12: Revise
- References & Resources
- Job Aid
Product information
- Title: HPI Balanced Scorecard—Performance
- Author(s):
- Release date: October 2000
- Publisher(s): Association for Talent Development
- ISBN: 750010
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