
Chapter 6. Persuade or Convince: the
Rhetorical and Cognitive Effectiveness of the
Assessment
The look at the history of the Department for the Study of Human Factors
(SEFH) made it possible in particular to see the difficulties encountered by the
project that warranted the creation of laboratory at the institute, namely “to
obtain a fuller understanding of the behavior of operators at nuclear facilities
(reactors, laboratories, plants, etc.) in order to be able to propose improvements
in all areas that may contribute to enhancing safety, such as the display of
information in control rooms, written procedures, operation and troubleshooting ...